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Terms of Service

{ "Last updated": "March 2026" }

1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by Verton IT Ltd ("Verton", "we", "our", "us"). By engaging our services or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our website or services. These Terms constitute a legally binding agreement between you ("Client", "you") and Verton IT Ltd.

2. Our Services

Verton IT Ltd provides technology consulting, software development, website design, systems integration, web hosting, device hire, and AI automation services. The specific scope, deliverables, timeline, and fees for each engagement will be defined in a separate Statement of Work, Proposal, or Contract ("Agreement") signed by both parties.

3. Client Obligations

As a Client, you agree to:

  • Provide accurate and complete information necessary for the delivery of services
  • Make timely decisions and provide feedback to keep projects on schedule
  • Grant access to systems, data, and personnel as reasonably required
  • Pay all fees and charges in accordance with the agreed payment terms
  • Not use our services for any unlawful purpose or in violation of any applicable laws

4. Intellectual Property

Ownership of Deliverables: Upon full payment, the Client retains ownership of all custom software, designs, and deliverables specifically created for them, unless otherwise stated in the Agreement.

Verton IP: Verton retains ownership of its pre-existing tools, frameworks, libraries, methodologies, and any intellectual property developed independently of the Client engagement.

Third-Party Components: Any third-party software, libraries, or tools used in deliverables remain subject to their respective licences.

5. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information shared during the course of the engagement. This obligation survives the termination of the Agreement for a period of three years.

Confidential information does not include information that is publicly available, already known to the receiving party, or independently developed.

6. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Verton's total liability arising from or related to the services shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim
  • Verton shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption
  • We do not guarantee that our services will be uninterrupted, error-free, or completely secure

7. Warranties

Verton warrants that services will be performed in a professional and workmanlike manner in accordance with industry standards. If a deliverable does not conform to the agreed specifications, Verton will, at its option, correct the issue or refund the fees paid for that deliverable.

This warranty is exclusive and replaces all other warranties, whether express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

8. Web Hosting Specific Terms

For web hosting services:

  • Uptime: We target 99.9% uptime. This does not cover scheduled maintenance or circumstances beyond our control.
  • Backups: Regular backups are performed. Clients are responsible for maintaining their own backups of critical data.
  • Acceptable Use: Hosting services may not be used for illegal activities, spam, or content that violates Ugandan law.
  • Termination: We reserve the right to suspend or terminate hosting services with 14 days notice if the Client is in breach of these Terms.

9. Device Hire Specific Terms

For device hire services:

  • Damage and Loss: The Client is responsible for all devices while in their possession. Damage beyond normal wear and tear, or loss of devices, will be charged at full replacement value.
  • Return: Devices must be returned on or before the agreed return date. Late returns may incur additional charges.
  • Data Wiping: All devices are securely wiped before and after each hire period. The Client should not store sensitive personal data on hired devices.

10. Payment Terms

  • Invoices are due within 30 days of the invoice date, unless otherwise specified in the Agreement
  • Late payments may incur interest at 2% per month on the outstanding balance
  • We reserve the right to suspend services for accounts that are more than 30 days overdue
  • All fees are exclusive of applicable taxes, which will be added to invoices where required by law

11. Termination

Either party may terminate an Agreement with 30 days written notice. Verton may terminate immediately if the Client breaches these Terms and fails to remedy the breach within 14 days of written notice.

Upon termination:

  • The Client shall pay for all services rendered up to the date of termination
  • Verton shall deliver all completed deliverables for which payment has been received
  • Each party shall return or destroy the other's confidential information

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Uganda. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Uganda.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

14. Contact

For questions about these Terms, please contact us:

Verton IT Ltd
Kampala, Uganda
Email: halo@vertonit.com
Phone: +256 700 965 287